Shipping Policy - Asahi Paws


It may take 24~48 hours to process your order. Once your order has been processed by Asahi Paws, you will receive a confirmation email to inform you that your order has been shipped.

Shipping Fees and Timing

Our shipping services cater to customers worldwide, ensuring your orders can be delivered to any location. For deliveries within Australia, standard shipping is available at a flat rate of AUD $14 per order. However, we provide free shipping for orders exceeding AUD $59. If you prefer expedited delivery, express shipping can be selected for a fee of AUD $16.

For shipments to New Zealand, standard shipping is priced at AUD $25 with an estimated transit time of 5-14 business days. As an alternative, we offer a DHL Express service at AUD $40, which guarantees delivery within 2-5 days from the dispatch date. Orders surpassing AUD $150 are eligible for free shipping to New Zealand.

International shipping, inclusive of tracking, is available at a flat rate of AUD $40. In cases where urgent international delivery is required, please contact Asahi via email to discuss express shipping options. Please note that any customs-related charges applicable within your country will be your responsibility.

Track Your Order

To track your order, please visit your Asahi Paws registered account or the shipping confirmation email.